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How long does it take to receive my order?
How long does it take to receive my order?
We ship from USA to all customers in the USA and Canada. Shipping time usually takes between 3 and 5 business days. For customers in other countries, we offer global shipping, and delivery times vary depending on your location. No matter where you order from, you will receive a tracking number once your order has shipped, so you can easily track its progress and know when to expect your package.
Is it compatible with my phone?
Is it compatible with my phone?
Velare™ Smart Watch Gen5 is compatible with any Android device (Android 6 and up) as well as iPhone (iOS 9 and up).
How do I set up my Velare™ Smart Watch Gen5
How do I set up my Velare™ Smart Watch Gen5
Right after you place your order, you will receive a video guiding you through the setup process. Setting up your watch will only take 2 minutes or less. If you need more help, you can always email or call our support team who will be happy to help.
How do I return my product?
How do I return my product?
We have a 3 Day Money Back Guarantee. We believe you will love your watch, but if that’s not the case, you can return it and we will refund your order.